The Circumstance of Injury
When an employee is injured in any fashion a report of the circumstance surround the work related injury should be generated. Even minor injuries may balloon into major medical crisis if not treated properly. If an employee fails to report such an injury, it can cause procedural problems later on if no one at your company is aware of the incident. One person (an “Injury Manager, if you will) should be in charge of documenting and following the injury from initial report to final disposition. All communication, documentation and information should flow through this one person so that nothing is lost. This includes proper, regular ongoing communication with the injured employee, the adjuster in charge of the case, the medical professional and the company itself.