Progressive snow contractors are making plans now. Those plans include getting educated about the issues important to their businesses. They include planning for cash flow during the summer months, planning on how much new business they want to take on next winter and planning on what to buy to be able to service these new contracts next year. End of season customer reviews happen now. Reviewing how Service Providers performed last winter happens now too.
Good snow contractors are reviewing accounts receivable as well as who is renewing contracts now instead of in the fall.
Accounts receivable. You know what those are. This is when that customer who has not paid you a dime for the season is now whining about the number of times you plowed their site back in January on that big storm that came through and dumped half your seasonal total in a few days. He is now questioning your judgment and wondering why you plowed so many times instead of just waiting until the snow stopped – even though there was no way ANY of their customers would drive into that parking lot chocked full of snow. Of course, they did not complain when you were working diligently to keep the site open for business during the storm, and likely would have bitched up a storm had a customer gone into their retail facility and complained about the amount of snow on the lot.
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