October 31, 2018

Whenever you raise your hand, you wind up being asked to do more.

That's great. Doing more is an opportunity: to learn, to impress, to gain skills, to build new relationships--to do some

thing more than you would otherwise been able to do.

Success is based on action. The...

October 9, 2018

Dues aren't paid, past tense. Dues get paid, each and every day. The only real measure of your value is the tangible contribution you make on a daily basis.

No matter what you've done or accomplished in the past, you're never too good to roll up your sleeves, get dirty,...

September 25, 2018

Some of your employees drive you nuts. Some of your customers are obnoxious. Some of your friends are selfish, and childish.

You chose them. If the people around you make you unhappy it's not their fault. It's your fault. They're in your professional or personal life be...

September 18, 2018

Ask people why they have been successful. Their answers will be filled with personal pronouns: I, me, and the sometimes too occasional we.

Ask them why they failed. Most will revert to childhood and instinctively distance themselves, like the kid who says, "My toy got b...

September 4, 2018

Deadlines and time frames establish parameters, but typically not in a good way. The average person who is given two weeks to complete a task will instinctively adjust his effort so it actually takes two weeks. Forget deadlines, at least as a way to manage your activit...

August 28, 2018

Attitude towards professionalism in the snow business, and attitude towards having total control of the growth of our business are intertwined.  One introspective question often asked at this time of year (after the season is essentially over) is “how can we make a pro...

August 21, 2018

For many leaders, their greatest weakness is an over-dependence on their biggest strength.

Perhaps it's a frequently-exhibited ability to think creatively; a hard-earned reputation for grinding out the detail, or a stellar history of landing big clients.  Whatever a lea...

August 14, 2018

Temper tantrums; inability to stay focused on details; promising to delegate and then micro-managing instead--sound familiar? These and any of a hundred more behavioral traits can trap a leader, forcing him or her into a negative pattern of behavior and freezing his or...

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