That Extra Mile

November 13, 2018

 

Everyone says they go the extra mile. Almost no one actually does. Most people who go there think, "Wait... no one else is here... why am I doing this?" and leave, never to return.

 

That's why the extra mile is such a lonely place. That's also why the extra mile is a place filled with opportunities.

 

Be early. Stay late. Make the extra phone call. Send the extra email. Do the extra research. Help a customer unload or unpack a shipment. Don't wait to be asked; offer. Don't just tell employees what to do--show them what to do and work beside them.

 

Every time you do something, think of one extra thing you can do--especially if other people aren't doing that one thing. Sure, it's hard.

 

But that's what will make you different.

 

And over time, that's what will make you incredibly successful.

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