Records. Records. Records.
A very good snow contractor keeps their records for seven to 10 years. So what should you do when you are notified you are involved in a lawsuit? The very first move is to notify the insurance company. Normally, this is done through your agent. Forward the paperwork to them. Keep a copy for yourself and start a file. Have someone gather up copies of everything pertaining to that customer for the winter the incident happened. Eventually, you will be asked for it. If th