Are you getting numerous calls from snow contractors from all over – all asking (essentially) the same thing…..is anyone signing any work yet? Unfortunately, it’s not yet time. I know, I know – you’re getting antsy. You want them to make a decision, even if it is not the one you want to hear. I’ve told my clients the activity should change over the next two weeks. Ok – SOME customers have made the commitment for the upcoming winter, but it’s not the norm just yet. Everyo

A very good snow contractor keeps their records for seven to 10 years. So what should you do when you are notified you are involved in a lawsuit? The very first move is to notify the insurance company. Normally, this is done through your agent. Forward the paperwork to them. Keep a copy for yourself and start a file. Have someone gather up copies of everything pertaining to that customer for the winter the incident happened. Eventually, you will be asked for it. If th

Records. Records. Records. You cannot have enough. And, surprisingly, it doesn't take that much extra time to keep thorough records. Ask the contractors who do keep copious records. They will tell you it's worth it in the long run. Along with records, depositions are utilized to determine what happened from the viewpoint of the parties involved. Depositions are not designed to "trip you up" or catch you being untruthful. However, often deponents try to skirt the truth in

When talking with potential customers, extol the virtues of dealing with your company. If you are a large contractor with a large fleet of equipment, you might point out that there is no excuse for not showing up on time (if enough snow falls soon enough to allow you to complete the plowing in the allotted timeframe). You probably have mechanic on staff (or readily available) to get breakdowns fixed quickly so that the equipment is back up and running in short order. You m